Shipping policy
Shipping Policy
Below you will find the average delivery time for all our shipments:
After placing your order, we need 1–3 business days to process it. During the week, this usually takes one business day, but if you order on Friday evening or over the weekend, it may take slightly longer.
Once your order has been processed, it is shipped and delivery takes an average of 8–12 business days.
We strive to make the ordering and delivery process as simple as possible for all our customers. However, if you have any questions or additional comments, please feel free to contact our customer service. Below we explain how your order is processed and delivered.
Placing an Order
The ordering process at Ashbourne & Co is as simple as possible.
First, go to the product page and add the desired product to your cart by clicking the black “Add to Cart” button.
Make sure you have selected the correct product variant. If everything is correct, click “Proceed to Checkout.”
On the information page, you need to enter the correct address details – please ensure that all information is accurate. Then click the “Continue to Shipping” button.
On the “Shipping” page, you can review the address details you entered. Please note that every shipment is sent completely free of charge.
As a thank you to our customers, we always cover the shipping and delivery costs.
You can now continue by clicking the “Continue to Payment” button.
In the payment section, you can choose from several payment methods.
On the website ashbourneandco.co.uk, all payment options are SSL encrypted, which means payments are always made in a secure environment.
Available payment methods:
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Klarna (Pay Later)
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Credit Card (AMEX, Mastercard, Maestro, Visa)
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PayPal account
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EPS
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Sofort / Instant Bank Transfer
Once you select your payment method, click “Complete Order” and you will be redirected to the chosen payment page. Follow the instructions to complete your order.
If you encounter any problems during the ordering process, you can contact us at any time.
Shipping Costs
We cover the shipping costs for every order. All our products are delivered 100% free of charge directly to your door.
There is no minimum order quantity.
Dispatch of Your Order
Have you found the perfect outfit or accessory on our website? You probably want to enjoy it as soon as possible – and we will ensure that your order is processed and shipped as quickly as possible.
In order to offer our customers fair prices, we have chosen an eco-friendly approach – we collect shipments in larger batches and dispatch them together once a minimum quantity is reached. Thank you for your understanding and willingness to help us create a more sustainable and healthier world.
Please note: Like many other online stores, we are experiencing increased demand and there may be delays due to the COVID-19 crisis.
Please take this into account when placing your order. We will do everything we can to ensure that your order is shipped as quickly as possible.
Contact Us
Would you like your order to be shipped today?
Please contact us by email at: info@ashbourneandco.co.uk
Our customer service team will be happy to assist you with the most suitable solution.