Privacy policy – Ashbourne & Co
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Privacy policy

Privacy Policy
PRIVACY POLICY – Ashbourne & Co

1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE DATA CONTROLLER

1.1
Thank you for visiting our website and for your interest in our services. Below, we inform you about the processing of your personal data when using our website. Personal data is any information that can be used to identify an individual.

1.2
The data controller responsible for processing data on this website in accordance with the General Data Protection Regulation (GDPR) is: Ashbourne & Co. The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
You may contact us at: info@ashbourneandco.co.uk

1.3
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (such as orders). You can recognize an encrypted connection by the “https://” prefix and the padlock symbol in your browser’s address bar.

2) DATA COLLECTION DURING YOUR VISIT TO THE WEBSITE

If you visit our website for informational purposes only (without registering or entering data), we collect only the data that your browser transmits to our server (so-called “server log files”). These include:

  • The website you visited

  • The date and time of access

  • The amount of data transferred (in bytes)

  • The source/reference that directed you to the website

  • The browser used

  • The operating system used

  • The IP address (where applicable, in anonymized form)

The legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) in improving the stability and functionality of the website. The data will not be transferred or used for any other purpose unless there is evidence of unlawful activity.

3) COOKIES

We use cookies in various parts of our website to enhance your experience and ensure the proper functioning of certain features. Cookies are small text files stored on your device.

Depending on their function, cookies may collect data such as the browser used, location, or IP address. Some cookies facilitate the purchasing process (for example, by remembering the contents of your shopping cart). The legal basis for this processing is Art. 6(1)(b) GDPR (performance of a contract) or Art. 6(1)(f) GDPR (legitimate interest).

Disabling cookies may limit the functionality of the website.

4) CONTACT

If you contact us (via contact form or by email at info@ashbourneandco.co.uk), we will use the personal data provided exclusively to respond to your request.

5) USER ACCOUNT CREATION AND CONTRACT PROCESSING

We process personal data for the period necessary to fulfill the contract and subsequently delete it after the expiration of the legally required retention period.

6) USE OF DATA FOR DIRECT MARKETING

6.1 Email Newsletter
The newsletter is sent exclusively on the basis of your explicit consent (double opt-in confirmation).

6.2 Emails to Existing Customers
We may send offers regarding similar products based on our legitimate interest.

7) DATA PROCESSING DURING THE ORDER PROCESS

We transfer the necessary data to shipping companies and payment service providers in order to fulfill the purchase contract on https://ashbourneandco.co.uk/.

8) PRODUCT REVIEW REQUESTS

We request product reviews only if we have obtained your prior consent.

9) SOCIAL MEDIA: INTEGRATED PLUGINS

Social media plugins transmit data only when you actively click on them.

10) ONLINE MARKETING

We carry out personalized advertising based on our legitimate interest in offering you relevant products.

11) ANALYTICAL SERVICES

We use Google LLC Analytics with anonymized IP addresses to understand how our website is used without identifying individual users.

12) REMARKETING

The Facebook Pixel and Google Remarketing tools operate only with your prior consent.

13) RIGHTS OF DATA SUBJECTS

You have the right to:

  • Access – Know what data we hold about you

  • Rectification – Correct inaccurate data

  • Erasure – Request deletion of your data

  • Restriction and Objection – Limit or object to the use of your data

  • Data Portability – Receive your data in a structured format

  • Withdrawal – Withdraw any consent previously given

  • Complaint – Lodge a complaint with a supervisory authority

14) DATA RETENTION PERIOD

We retain personal data for the period required by law (tax and commercial obligations) and subsequently delete it securely.